Fins out all about our work in this documentary by our new patron, TV Vet Dr Scott

Animal Rescue Centres in the UK are in crisis | Rescue Vet with Dr Scott Miller: Dr Scott learns the shocking truth about the Rescue Centre crisis in the UK in this documentary about the essential role of NCAR in helping animals in need.

YouTube video

Customer Care

North Clwyd Animal Rescue is committed to the very highest standards of customer care. However, we appreciate that there will be occasions when we don’t get it right. So please let us know if you think we have failed in any way.

If you have a complaint about our work, please write to:

The Trustees
North Clwyd Animal Rescue
Maes Gwyn,
Trelogan,
Nr. Holywell,
Flintshire
CH8 9BD

Or email us at customercare@ncar.org.uk

Your complaint will be fully investigated and a response will be sent as quickly as possible but in no more than 14 days.

The reply will usually be a full explanation but in some cases we may inform you that more time is needed to investigate the issue.

We aim to give a full response to all complaints within a maximum of 30 days.

Spread the word about North Clwyd Animal Rescue:
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