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CORONA VIRUS UPDATE MAY 2020 – Please read

By 2nd June 2020 June 18th, 2020 News


Coronavirus and NCAR – 11th May 2020

We remain CLOSED TO THE PUBLIC for visitors to adopt animals, customers to our Café and our vets and general visits to the rescue.

We are now moving towards a means of rehoming some of the animals with us, following strict methods and limitations.

We are unable to reserve any dogs or take expressions of interest at this time. Please don’t send us applications for adoption, as we are unable to keep them.

These next steps will depend very much on any change to restrictions on businesses and advice the animal welfare sector is given. Our normal type of rehoming may not be possible for some time yet and we will consider how we can safely rehome using online methods for much of the process

e are also getting lots of requests by email, phone, social media to be personally notified when we are open again, we hope you can appreciate the difficulty in doing so. However, this page and our Facebook, Twitter and Instagram social media will be updated the moment we are able to invite you to visit us.

Please keep checking back here for more information, thank you. Do read on though for lots more general information.

If you are wondering why we, along with some other members of The Association of Dogs and Cats Homes, are not rehoming as normal at present please take a moment to READ OUR GUIDELINES BELOW 

Rest assured, we are reviewing our approach daily. We are aware of press releases from DEFRA, RSPCA and Dogs Trust which are being taken as a return to rehoming and adoptions taking place.

Please do read the guidelines, at present, we feel they are NOT appropriate for us to consider rehoming. This may change of course and we will do our best to keep everyone updated here and on social media.

Thank you to everyone who has sent messages of support, we really appreciate them. Like all charities this will be a very difficult time practically as well as financially and so whilst we understand lots of people are facing financial difficulties as well and your family must come first

If you are able to support – please consider donating to help our work. We still require our staff to care for the animals at the rescue, we still have bills to pay and daily outgoings, with no income streams coming in currently and at present there are very few funding opportunities for animal charities, it is very hard on our charity finances.

Currently we estimate we will lose at least the following:

£12,000 a month from re-homing income,
£21,000 a month from our charity shop income,
£4,500 a month from our café income
then on top of this the donations that we receive daily.

You can join us on our social media pages to catch up with our updates and Lock down diaries and special appeals

As you can’t visit we do have some online videos which you are welcome to view and see some of the work we do at NCAR.

All official advice regarding Coronavirus, from the Welsh Government can be found here

In light of the changing situation and advice we are constantly reviewing our situation and this page will reflect the most up to date information. Any measure we introduce is to protect our staff, the general public, the welfare of the animals in our care and the overall economic and business health of North Clwyd Animal Rescue.

YOUR SUPPORT – as with all charities and indeed businesses there is no doubt we will be affected personally, emotionally and certainly financially. We appreciate everyone will find the next few weeks challenging but any donation towards our work has never been so important and YOU CAN DONATE BY CLICKING HERE.

 We may all be doing lots of shopping online so don’t forget GIVE AS YOU LIVE and AMAZON SMILE. Any purchases through those sites raise money for us, at no cost to you.

Please also visit our AMAZON WISHLIST we are updating the items on here to let you all know what we are in need of at NCAR, but we are very grateful for anything we receive from our Wish List.

Your support morally through social media is also important, please keep posting positive messages. It really does help us. Please share your photos of your pets in Lock down and join in with our fundraising activities, Thank you


1. ADOPTION OF AN ANIMAL – Following the increased restrictions on movement we stopped rehoming in March to protect our ability to care for the animals currently in our care and to protect our staff. Please DO NOT visit the centre. We will update this page and social media when we feel it is appropriate to open again. The details of the animals we have for rehoming are updated regularly – Animals at NCAR

2. REHOMING YOUR PET– again, in view of the situation our rehoming has now stopped and therefore the abiity to offer places will be affected. We will continue to offer support with advice by phone and help in offering places in an emergency.

3. VOLUNTEERS– we appreciate the support of volunteers, however, at present we are cancelling any future volunteer inductions and asking all volunteers NOT to visit the centre as they would normally do.

4. STAFFING– we have reduced our daily staffing to “minimum level” and split our colleagues into teams who will always work together, thereby reducing the contact between all staff and hopefully ensuring our ability to provide the level of care to our animals.

5. GENERAL VISITING– We do often receive visits from owners coming back to see us, visitors to our onsite café, supporters dropping off food, blankets etc. We do appreciate and indeed look forward to these visits. In view of the current advice, please DO NOT visit. If you have to drop anything off please leave it at the main gate of NCAR, but DO NOT make an unnecessary journey to drop it off, as we are trying to follow the guidelines set out by the Welsh Government as much as possible

6. ONLINE SHOP ORDERS from our online shop- we really value the support from mail orders, our ability to fulfill them as quickly as normal is difficult but we will do our very best. Visit our shop 

7. PET FOOD AND ONGOING MEDICATION FOR YOUR PET – we can still sell pet food, and continue to supply prescription medication for ongoing treatments previously supplied by our vets – Please call us with plenty of advance order time as some items may need to be ordered and we will require payment over the phone for some items.

8. STRAY ANIMALS – We are still taking in stray dogs from Flintshire and Denbighshire councils,
If you have lost a dog in these areas please follow the normal procedure.

Please report your missing pet to the following people:


Flintshire County Council – (Between 9-5pm weekdays) – 01352 701234
(Out of hours – after 5pm or weekends) – 01344 786590

Denbighshire County Council – (Between 9-5pm weekdays) – 01824 706444
(Out of hours – after 5pm or weekends) – 0300 1233068

Conwy County Council – (Between 9-5pm weekdays) – 01492 572279
(Out of hours – after 5pm or weekends) – 01492 515777
Nant – y – Corn Kennels – 01745 824646

Chester Area – 01244 402304

Wrexham Area – 01978 298989



– CONTACT YOUR LOCAL VETS IN YOUR AREA – some maybe closed during this time but some will be able to take your details in case someone does find your pet and takes them there.

– SCAN THE PET IF YOU CAN – If you can please try to take the animal to be scanned at your local vets or Pets at home store (if open) for a MICROCHIP to prevent the animal coming to the rescue and to be reunited to its owner.

9. CHARITY SHOPS AND CAFÉ – These will remain CLOSED until we are able to open again following our government guidelines and updates, we will announce any changes on our website and social media when we are allowed too.

We would like to say thank you for all your support and we would like to send our love and best wishes to all our volunteers, staff, customers and adopters.
We look forward to seeing you all again soon, but for now please stay safe, stay home and keep an eye on our website and social media for our charity updates.